Privacy Policy

1. Introduction

Welcome to Site Harmony (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit siteharmony.org or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at [email protected].

2. Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our website.

Information you provide:

• Name, email address, and phone number submitted through contact forms or our AI chatbot
• Business name, type, and location details shared during demo bookings or consultations
• Messages or inquiries sent via email, chat, or social media

Information collected automatically:

• Browser type, IP address, and device information
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies (see Section 4)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule demo appointments
• Deliver and improve our website services and AI automation tools
• Send follow-up communications, appointment reminders, and relevant offers
• Analyze website traffic and user behavior to improve our site
• Comply with legal obligations and protect against fraud

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our website uses cookies — small data files stored on your device — to enhance your experience and track site performance. These may include:

• Essential cookies — required for the site to function properly
• Analytics cookies — help us understand how visitors interact with our site
• Marketing cookies — used to deliver relevant content and follow-up messaging

You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.

5. Third-Party Services

We use trusted third-party services to power features on our site, including:

• Appointment booking and calendar scheduling tools
• AI chatbot and automated follow-up systems
• Email and SMS communication platforms
• Website analytics and performance tracking

These providers may collect information as governed by their own privacy policies. We only work with providers who maintain appropriate data protection standards.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request that we limit how we use your data

To exercise any of these rights, contact us at [email protected].

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.